Privacy Policy
Your privacy is our priority. Learn how we protect and handle your data.
Our Commitment to Your Privacy
At SmallPDF.us, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our PDF processing services.
🔒 Your Data, Your Control
We believe in transparency and give you full control over your data. We never sell your personal information to third parties and automatically delete your uploaded files after processing.
Information We Collect
📄 Files You Upload
- • PDF files and other documents you upload for processing
- • Metadata associated with uploaded files (file size, type, creation date)
- • Processing preferences and settings you select
🌐 Automatically Collected Information
- • IP address and general location information
- • Browser type, version, and operating system
- • Pages visited, time spent on pages, and usage patterns
- • Referral source and search terms used to find our site
👤 Account Information (Optional)
- • Email address when you create an account
- • Profile preferences and settings
- • Subscription and billing information for premium services
How We Use Your Information
🛠️ Service Provision
- • Process and convert your PDF files
- • Provide technical support and assistance
- • Maintain and improve our services
- • Remember your preferences and settings
📊 Analytics & Improvement
- • Analyze usage patterns and trends
- • Improve website performance and functionality
- • Develop new features and services
- • Monitor for security threats and fraud
📧 Communication
- • Send service-related notifications
- • Respond to your inquiries and support requests
- • Provide updates about our services (with consent)
- • Send security alerts when necessary
⚖️ Legal Compliance
- • Comply with applicable laws and regulations
- • Protect our rights and prevent misuse
- • Respond to legal requests and court orders
- • Ensure user safety and security
Data Security
🔐 Bank-Level Security Measures
Encryption & Protection
- • 256-bit SSL encryption for all data transmission
- • Encrypted storage of all uploaded files
- • Secure server infrastructure with regular updates
- • Multi-layer firewall protection
Data Handling
- • Automatic file deletion within 24 hours
- • No human access to your uploaded content
- • Regular security audits and penetration testing
- • GDPR and CCPA compliant data practices
File Deletion Policy
Automatic File Deletion
All uploaded files are automatically and permanently deleted from our servers within 24 hours of processing. This ensures your sensitive documents never remain on our systems longer than necessary.
- • Processed files: Deleted immediately after download
- • Unprocessed files: Deleted after 24 hours of inactivity
- • Temporary files: Deleted within 1 hour of creation
- • Backup copies: No backup copies are retained
Cookies and Tracking Technologies
🍪 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality and security | Session/1 year |
| Analytics | Usage statistics and performance monitoring | 2 years |
| Preferences | Remember your settings and preferences | 1 year |
Cookie Management
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Most browsers allow you to view, manage, and delete cookies. Visit your browser's help section for specific instructions on cookie management.
Third-Party Services
We use select third-party services to enhance our website functionality and analyze usage patterns. These services have their own privacy policies and data handling practices.
📊 Analytics Services
- • Google Analytics (anonymized data)
- • Usage statistics and performance monitoring
- • Geographic and demographic insights
- • Website optimization data
🛡️ Security Services
- • Cloudflare (DDoS protection and CDN)
- • SSL certificate providers
- • Fraud detection and prevention
- • Content delivery network optimization
Your Privacy Rights
Under data protection laws like GDPR and CCPA, you have several rights regarding your personal information:
Data Access & Control
- • Access your personal data we hold
- • Request correction of inaccurate data
- • Request deletion of your data
- • Data portability rights
Processing Control
- • Object to data processing
- • Restrict certain processing activities
- • Withdraw consent at any time
- • Lodge complaints with authorities
To exercise your rights: Contact us at privacy@smallpdf.us with your request. We will respond within 30 days and may require identity verification.
International Data Transfers
Our servers are located in secure data centers in the United States and European Union. When you use our services, your data may be transferred to and processed in these locations.
We ensure all international data transfers comply with applicable data protection laws and implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.
Data Retention
Uploaded Files
Automatically deleted within 24 hours of processing
Account Information
Retained while your account is active, deleted within 30 days of account closure
Analytics Data
Anonymized usage data retained for up to 2 years for service improvement
Legal Obligations
Some data may be retained longer to comply with legal requirements
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
- • We will notify you of any material changes via email or website notice
- • Changes become effective 30 days after posting unless otherwise specified
- • Continued use of our services constitutes acceptance of the updated policy
- • Previous versions are archived and available upon request
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
General Inquiries
📧 Email: privacy@smallpdf.us
🌐 Website: smallpdf.us/contact
📱 Response Time: Within 48 hours
Data Protection Officer
📧 Email: dpo@smallpdf.us
⚖️ GDPR Requests: gdpr@smallpdf.us
📞 Phone: Available upon request
Note: For security reasons, we may require identity verification before processing certain requests related to your personal data.